Dear PointsBet Clients,
The PointsBet team is constantly monitoring the fluid situation surrounding COVID-19, as well as the virus’ continued impact on sporting leagues and events around the world. As we navigate through these unprecedented times together, we first and foremost want to wish safety and good health to all; there is nothing more important during such a challenging period. Likewise, we applaud the mitigation efforts being practiced globally by individuals and businesses alike.
PointsBet treats the health and safety of its employees with the utmost seriousness, which is why we’ve implemented a host of measures aimed at ensuring the well-being and productivity of our entire global staff. With global offices and people in multiple US states, we are uniquely positioned to maintain the highest standard of products and services for our valued client base, even in a prolonged absence of the sports and leagues we love most.
Despite the trying times, our mission—and our ability to execute it—remains unchanged.
As the COVID-19 situation continues to evolve, you can rest assured that the PointsBet team will remain unwavering in its commitment to providing the fastest, most reliable and most unique experience on the market while working from home and staying safe.
We understand that clients may have questions given recent announcements of sport postponement and suspension. With many leagues on pause, we’ve bolstered our array of Futures offerings for mainstream sports like the NFL and Major League Baseball, and have added bet types that can’t be found anywhere else, such as NFL 2020 Season Player Props.
While PointsBet’s collective creativity will continue to shine through an ever-increasing platter of available offerings, we also encourage clients to use our “Name A Bet” platform to relay any bet types or sports you’d like to see.
Please note that we’re also working collaboratively and proactively with regulators to build our stable of lesser-known sports such as Asian Basketball & Baseball, NASCAR iRacing and Table Tennis. That’s in addition to staples like UFC, Soccer and Golf.
If you’re not already doing so, be sure to follow @PointsBetUSA to ensure you stay up-to-date on all that’s available.
Should you have any questions, our customer support team remains available 24/7. Please feel free to contact them at:
- Live Chat: Available at bottom of website or left-hand menu on app
- Email: firstname.lastname@example.org
- Twitter: @PointsBetUSA
CEO, PointsBet USA